Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for my orders?

In some cases delivery is free! But For the majority of the products if you spend over $75 on any products and you live in the UK, USA or Europe then delivery will be free, Otherwise a flat fee will be applied depending on where you live and how many products you buy. The cost will most likely be $5, $8 or $10. you can find out exactly by adding your shipping address in the checkout before purchase.

Which payment methods are accepted?

We accept payment via credit card and paypal. All our payment gateways are completely secure and processed via Stripe and Paypal. Soon we will be adding Apple Pay and after Pay as well.

How long will delivery take?

Delivery varies between products and where they are being delivered to. We have warehouses in USA, Europe and China. Our apparel lines are custom made to order in USA or Europe so please allow 3 business days for production and then the following as a guideline.

USA: 2-5 business days, Europe: 2-5 business days, Australia: 10-21 days.

 

How secure is shopping in the Online Shop? Is my data protected?

We will never buy, sell or rent and of your information to anybody. Please see our privacy policy for further information. We also use Industry standard highly encrypted and secure payment gateway “Stripe” for processing payments

 

What happens after I order a product?

Once your payment has been accepted we will send you out an email to let you know your product is being processed, we will also send you tracking information when your product is shipped. If you have any questions please feel free to email us at customer@funkhero.com

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